You'll have a dedicated team of Virtual Assistants, each specializing in their own expertise to deliver top-notch service. Prefer working with just one? We can accommodate that too! However, leveraging multiple specialists ensures you get the best results tailored to your needs.

Your Success Team is a group of Virtual Assistants that we recruit, train, and hire to work as your Virtual Assistant Team. You can have anywhere from 1-8 Virtual Assistant's on your team, rooting and working for your Success.

You'll be assigned a dedicated Success Coach to guide you through every step—from onboarding to task creation and implementation. Your dedicated Assistant will be your main point of contact, ensuring all tasks are completed with excellence and holding your entire team accountable for top-quality work.

We offer multiple ways to stay connected with your Childcare Virtual Assistant Success

✅ Client Dashboard: Here you will see your tasks, create new tasks, offer feedback, see updates& more.

✅ You may also communicate with your team on Slack, Voxer, email, or text!

You’ll have access to your dedicated Success Team for the hours you allocate, up to 8 hours a day. Communication is seamless through our Client Dashboard on Microsoft Teams, along with Email, Slack, and Voxer for added convenience. Our team responds within minutes, ensuring quick and efficient support. Need additional assistance? Your Success Coach or Director of Operations is always ready to help.

Yes, in most cases, we seamlessly integrate with your existing software. However, if a more efficient solution is available, we may recommend a streamlined alternative.

Your Virtual Assistant will be from our pool of highly skilled professionals, primarily based in the Philippines, known for their strong English proficiency, excellent work ethic, and experience in administrative support.

Your monthly payment covers your Virtual Assistant’s hours based on your selected package. It includes time tracking software and screen monitoring for accountability.Additional software purchases, call center hours, or other services we offer will be billed separately.

You can assign as much work as needed within your assistant’s daily hours. Task completion speed depends on factors like task complexity, workload, and the nature of the work assigned.

You can securely share login credentials without revealing usernames or passwords by using a password manager that grants access while keeping login details hidden.

Our standard working hours are 8 AM - 5 PM, Monday through Friday, but you can choose the hours that best fit your needs. All hours must be consecutive within a 24-hour period, as we do not allow split shifts. If you require a Virtual Assistant for more than 8 hours per day, or need call center or answering services, additional fees apply.

You can schedule a Discovery call with one of our Professional Success Coaches by CLICKING HERE

To ensure a smooth transition, we require a 60-day written notice for cancellations. Your service will continue through the notice period, and billing will be processed as usual until the end of the 60 days. Early termination or failure to provide notice may result in a final charge equal to the remaining service period. This policy allows us to properly offboard your account, transition work, and ensure continuity of service.

Yes, you can explore our testimonial videos to to see feedback from satisfied clients.

Credit and debit cards: Major brands like American Express, Discover, Mastercard, and Visa. Mobile payments: Apple Pay, Google Pay, and Click to Pay. Bank transfers: USD bank transfers and ACH debit.

Our refund policy states that all payments are non-refundable, as resources and staffing are allocated based on your commitment. However, we are dedicated to delivering results and addressing any service concerns. We stand by our work and will go the extra mile—on our own time if needed—until we get it right.

While we do not offer guarantees or warranties, we are fully committed to delivering high-quality service and support tailored to your business needs. As professionals in the childcare industry ourselves, our reputation is everything, and we go above and beyond to ensure the best results for you. If we ever feel we can’t meet your expectations, we’ll be upfront before any work begins.